Fort Gordon, GA - Directorate of Morale, Welfare & Recreation Home Page

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public service notice and disclaimer

MARKETING REQUEST FORM

Download the DMWR FYI Magazine here!

The appearance of sponsorship, advertisements or links does not imply an endorsement by the U.S. Army.

CUSTOMER COMMENTS...

Our goal is to provide you with the highest quality products and services. As a valued customer, we would appreciate it if you would take a few minutes and tell us what you think.

1. Please list the DMWR Activity you visited:

2. Please rate our DMWR staff on the following:

Professionalism...
excellent very good good fair poor
Promptness...
excellent very good good fair poor
Friendliness...
excellent very good good fair poor
Product Knowledge...
excellent very good good fair poor
Correct Number of Employees...
excellent very good good fair poor

3. Please rate products purchased or services used:

Variety/Selection...
excellent very good good fair poor n/a
Quality...
excellent very good good fair poor n/a
Cost/Value...
excellent very good good fair poor n/a
Food Temperature...
excellent very good good fair poor n/a

4. Please rate the facility on the following:

Parking/Lighting...
excellent very good good fair poor n/a
Cleanliness...
excellent very good good fair poor n/a
Hours of Operation...
excellent very good good fair poor n/a
Heating/Cooling...
excellent very good good fair poor n/a
Interior Lighting...
excellent very good good fair poor n/a
Accessability...
excellent very good good fair poor n/a

5. If you experienced a problem with a product or service, was it resolved to your satisfaction? yes no

6. How would you rate your overall experience?
excellent very good good fair poor

7. Based on your experience, would you return? yes no

8. Your comments, suggestions, and/or ideas are all very important to us. Please list any additional comments below:

Tell us how to contact you:
Name
Address
E-mail
Phone
Please contact me as soon as possible regarding this matter.

MYSTERY SHOPPER PROGRAM..
In an effort to deliver excellence in customer service, it is important that we get to know our customers. The Mystery Shopper Program is an ongoing program that helps us do this. The comments and suggestions we get from our shoppers are a key factor in the quality and type of service we provide. MWR has a wide variety of customers. To get a fair account of how we are doing, we need to hear from customers who are Active Duty/Retired, Male/Female, Soldier/Family Member, Officer/ Enlisted, Single/ Married, and Civilians. If you are interested in becoming a Mystery Shopper, please contact Ayanna Wiggins. (791-7862).

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Revised: August 22, 2007